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PASSENGERS PERCEPTION SERVICESPASSENGERS PERCEPTION SERVICES OFFRED BY SOUTHERN RAILWAY WITH SPECIAL REFERENCE TO MADURAI DIVISIONL

. S.SIVADURGA and Dr. V.ANANDHAVALLI


Abstract

Transport or transportation is the development of human, creatures and products starting with one area then onto the next. Indian railway deals with the fourth biggest organization on the planet by size. The objective of the review is to know the degree of fulfillment of the traveler about the administrations presented by southern railway. In this review the questionnaire strategy is utilized to gather the information the data the simple percentage and chi-square are applied .The major findings of this study and suitable suggestions are presented in this article.Mobility is an important aspect in transportation as it helps in moving either the passenger or freight from one location to another. The transportation sector plays a significant role in the economy by impacting on development and the welfare of populations. The entire configuration of industry and commerce lean on the well laid establishment of transportation. The development of railways in India is a milestone in the evolution of human civilisation. Indian Railways has been working perpetually for the last several decades to run both long distance and suburban rail systems on a multi-gauge network of broad, meter and narrow gauges. It is the fourth largest railway network in the world, transporting 8.397 billion passengers and over 106 million tons of freight annually, as of 2014. The Southern Railway was established on 14th April 1951, by merging together the South Indian Railway, Madras and Southern Mahratta Railway and Mysore State Railway. Rail transport is where train runs along a set of two parallel steel rails called as rail roads. A train consists of one or more compartments connected together. Road transport is a path between two or more places. Roads are typically smoother made for easy travel from one place to another.

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