Water is an essential natural resource being currently under considerable pressure and leading to a crisis in various sectors at the present and future. Water governance is one of the factors which can increase the ability of a country to deal with its crises and challenges. Water governance requires the processes encouraging people to actively participate in management planning and water management activities. In this study, the factors affecting the interactive and information system in water governance were identified using the meta-synthesis method and reviewing articles. Such a system was categorized into seven criteria and 36 sub-criteria. All the criteria and indicators were ranked in a fuzzy atmosphere using a questionnaire by referring to 20 senior managers, water resource professors, and the NGOs engaged in water management. In the interactive system (socio-cultural), the criteria of participation and decentralization were mostly frequent in the field of meta-synthesis while the criteria of awareness and availability-transparency had the fuzziest weight in classification in the information system.

Keywords: Water governance, interactive system, information system, fuzzy hierarchy, meta-synthesis