Purpose:
This study aims to explore the impact of work-life balance (WLB) on employee performance in healthcare settings, while examining the mediating role of job burnout and the moderating effect of organizational support.

Design:
A cross-sectional survey was conducted with 506 healthcare professionals across Pakistan. Data were collected from multiple cities, including Islamabad, Rawalpindi, Lahore, Peshawar, Swabi, and Mardan, ensuring a diverse and representative sample of the healthcare sector. A 5-point Likert scale was employed to assess work-life balance, job burnout, organizational support, and employee performance. The data were analyzed using SPSS, with correlation and regression analyses conducted to explore the relationships between the variables.

Results:
The results reveal a significant positive relationship between work-life balance and employee performance. Job burnout negatively affects performance, while organizational support moderates the relationship between WLB and burnout. Additionally, job burnout partially mediates the link between WLB and employee performance.

Conclusion:
The study concludes that work-life balance is critical for improving employee performance, especially when supported by organizational mechanisms such as flexible work hours and mental health resources. Reducing job burnout through organizational support can significantly enhance employee productivity and overall well-being in healthcare environments.

Key words: Work life balance, organizational support, job burnout, employee performance