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Strategic Vs Operational Human Resource Role Model: An Empirical Study

. Subbulakshmi Somu, Dr. J. Jayavel and Dr. Mary Metilda


Abstract

The role of HR professionals has undergone an immense change from the traditional administrative role to the transformational business partnership roles.  Ulrich’s four role model is used for this study to analyse the role progression of HR professionals. The Four roles used for this study are Strategic partner, Administrative expert, Employee champion and Change agent. The study is conducted by collecting data from 31 HR professionals in construction companies. The results show that the roles of the HR professionals are evolving with the Employee champion role is the most practicing role among the four. The correlation results reveal that there is a positive significant relationship between all the four roles and but there is a higher level of correlation between Administrative expert and change agent roles. Further, the regression analysis proves that the long-term strategic focus roles i.e., Strategic partner and Change agent are the predictors of the short-term operational focus roles i.e., Administrative expert and Employee champion and the people’s roles (Employee champion and Change agent) will have significant impact on the process roles (Strategic partner and Administrative expert).

Keywords -  Administrative Expert, Change Agent, Employee Champion, Strategic Partner.

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