Covid-19 has had an adverse impact on business organizations worldwide that were forced to undergo workplace transformation to prevent their activities from halting completely. Remote and flexible working had been incorporated into many organizations and played a vital role in their business recovery. Currently, normal everyday activities have been revived and businesses are back on track.

The purpose of this study was to analyse the internal and external factors that have impacted business recovery and the role that workplace transformation played in this process. Therefore, a questionnaire survey was conducted to determine the extent of problems faced by the selected business, factors that influenced its path to recovery, and the extent to which the organization has recovered. This report has been prepared to summarize and analyse these findings, and to draw conclusions regarding the research question. It also sheds light on the role of technology and workplace transformation regarding business recovery.

Keywords: COVID-19, Workplace transformation, Business Recovery