Objectives: To explore the factors influencing adult patients’ satisfaction with Nursing Care. To recommend the strategies to enhance adult patients level of satisfaction with Nursing Care.

 Background: The degree to which patients are satisfied is a reflection of how they view the overall standard of the care they received. It is utilized to evaluate and plan healthcare and is the most essential indicator of high-quality care. Study Design: Qualitative phenomenological approach was used. Methods:  Data collected through Semi structured interviews from 12 patients  1 August to 31 Oct 2021.Patients were selected by systematic random sampling from medical and surgical ward, convenience sampling were used in this study. 

Thematic analysis was used for qualitative analysis. Results: The results showed the seven subthemes personal, physical and environmental factors, general experience as a patient, increase manpower, training of nurses and organizational approach. The result showed that patients were dissatisfied with the nursing care offered in the hospital as a whole. Patients had faced a lot of issues and patients give their suggestions to improve their satisfaction level.

Conclusion: This study concludes that the main factors which lead to low satisfaction are the lack of attention, apathy, scarcer knowledge, unhygienic environment and noise. While the suggestions given by the patients, the organization may have to pay more attention on these factors, arranged a training session for nurses and try to improve the working environment for nurses and patients as well to enhance their satisfaction level.

Index Terms- Patients’ satisfaction, factors influencing patients’ satisfaction, strategies.